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Salesforce: Service Disruption: B2 CCore

Impact: majorStatus: resolvedStarted Resolved (40 min)1 updateSource: status.salesforce.com (opens in new tab)

Affected components: B2 CCore1 instance

Timeline of updates

  1. update

    We resolved a service disruption affecting Commerce cloud ODS sandbox storefronts. We restored access, and customers can now reach the affected storefronts as expected. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.salesforce.com (opens in new tab). Salesforce profile · Recent Salesforce incidents · Markdown · JSON