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Changes / Salesforce / Service Disruption: B2 CCore

Salesforce: Major incident: Service Disruption: B2 CCore

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: major (vendor)Changed Detected Source: status.salesforce.com (opens in new tab)

Incident page: full timeline of updates →

What changed

AddedTitle#1
Before: not present
After: Service Disruption: B2 CCore
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-03 13:50 UTC
AddedResolved time#5
Before: not present
After: 2026-09-03 14:30 UTC
AddedAffected components#6
Before: not present
After: 1 instance, B2 CCore
AddedUpdateupdate#7
Before: not present
After: We resolved a service disruption affecting Commerce cloud ODS sandbox storefronts. We restored access, and customers can now reach the affected storefronts as expected. We apologize for how you and your business may have been affected by this incident. We will thoroughly investigate the incident, confirming the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Service Disruption: B2 CCore (this change)Major incident

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