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E2B: Elevated error rates and slower sandbox start times

MinorStatus: resolvedStarted Resolved (15 min)3 updatesstatus.e2b.dev (opens in new tab)

Affected components: Sandbox Pause/Resume/Create

Timeline of updates

  1. investigating

    We are currently investigating elevated error rates and increased sandbox start times. Some users may experience failed requests or slower-than-usual sandbox creation. Our team is actively working on it and we will post an update shortly.

  2. identified

    We have identified the cause of the elevated errors and resolved the issue. An internal caching layer is under heavy load due to an unusually high volume of running sandboxes, and our infra team is working on the fix.

  3. resolved

    Sandbox start times and error rates have returned to normal and the incident is fully resolved.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.e2b.dev (opens in new tab).

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