# E2B: Elevated error rates and slower sandbox start times

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-03 00:02 UTC · Resolved: 2026-09-03 00:18 UTC · Duration: 15 min
- Updates: 3 · Affected components: Sandbox Pause/Resume/Create
- [Vendor status page: https://status.e2b.dev/incidents/01M1J96SQFFMKRZKKFCQ4MN80Q](https://status.e2b.dev/incidents/01M1J96SQFFMKRZKKFCQ4MN80Q)
- [Company: E2B](https://rewindex.com/company/e2b.md)

## Timeline of updates

- **investigating** 2026-09-02 23:55 UTC: We are currently investigating elevated error rates and increased sandbox start times. Some users may experience failed requests or slower-than-usual sandbox creation. Our team is actively working on it and we will post an update shortly.
- **identified** 2026-09-03 00:14 UTC: We have identified the cause of the elevated errors and resolved the issue. An internal caching layer is under heavy load due to an unusually high volume of running sandboxes, and our infra team is working on the fix.
- **resolved** 2026-09-03 00:18 UTC: Sandbox start times and error rates have returned to normal and the incident is fully resolved.


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Canonical: https://rewindex.com/company/e2b/incidents/01M1J96SQFFMKRZKKFCQ4MN80Q · Markdown: https://rewindex.com/company/e2b/incidents/01M1J96SQFFMKRZKKFCQ4MN80Q.md · JSON: https://rewindex.com/api/v1/companies/e2b/incidents/01M1J96SQFFMKRZKKFCQ4MN80Q · Generated 2026-10-20T01:32:54.846Z