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Sumo Logic: Problem with Cloud SIEM Processing in Europe 1 (EU), North America 1 (US1), North America 2 (US2)

Affected components: Cloud SIEM ProcessingEurope 1 (EU) - Cloud SIEM ProcessingCloud SIEM ProcessingNorth America 1 (US1) - Cloud SIEM ProcessingCloud SIEM ProcessingNorth America 2 (US2) - Cloud SIEM Processing

Timeline of updates

1. investigating2026-09-02 20:09 UTC

   We are currently investigating reports of problems with Cloud SIEM Processing. Users may experience delayed Signal Generation. Alerts based on signals may not dispatch to the user.

2. investigating2026-09-02 20:14 UTC

   We are continuing to investigate this issue.

3. investigating2026-09-02 20:36 UTC

   We are continuing to investigate this issue.

4. identified2026-09-02 21:36 UTC

   We have identified the source of the issue affecting Cloud SIEM Processing. Users may experience delayed Signals and Insights Generation. Alerts based on signals may not dispatch to the user.

5. monitoring2026-09-02 23:41 UTC

   We have implemented a fix for the issue affecting Cloud SIEM Processing. We are currently monitoring the results. Users may experience delayed Signals and Insights Generation. Alerts based on signals may not dispatch to the user.

6. monitoring2026-09-02 23:47 UTC

   We are no longer seeing an issue with Cloud SIEM Processing in North America 2 (US2) and Europe 1 (EU). We are still actively monitoring the results on North America 1 (US1). Users may experience delayed Signals and Insights Generation. Alerts based on signals may not dispatch to the user.

7. resolved2026-09-03 03:15 UTC

   We are no longer seeing issues with Cloud SIEM Processing and normal operation has been restored at this time.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Sumo Logic profile · Recent Sumo Logic incidents · Markdown · JSON