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OpenAI: ChatGPT Work Mode High Error Rates

Impact: majorStatus: resolvedStarted Resolved (6 min)2 updatesSource: status.openai.com (opens in new tab)
Summary

ChatGPT Work Mode experienced high error rates, with vendor-rated major impact, starting at 2026-09-03 00:04 UTC. The incident lasted 6 min and was resolved at 2026-09-03 00:10 UTC, when OpenAI reported all impacted services had fully recovered.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: LoginFile uploadsVoice modeSearchConversationsCompliance APIImage GenerationGPTsAgentDeep ResearchConnectors/AppsCodex in ChatGPT DesktopChatGPT WorkSites

Timeline of updates

  1. investigating

    ChatGPT Work Mode is experiencing high error rates. We are investigating the issue.

  2. resolved

    All impacted services have now fully recovered.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on status.openai.com (opens in new tab). OpenAI profile · Recent OpenAI incidents · Markdown · JSON