# OpenAI: ChatGPT Work Mode High Error Rates

- Impact (vendor’s label): major
- Status: resolved
- Started: 2026-09-03 00:04 UTC · Resolved: 2026-09-03 00:10 UTC · Duration: 6 min
- Updates: 2 · Affected components: Login, File uploads, Voice mode, Search, Conversations, Compliance API, Image Generation, GPTs, Agent, Deep Research, Connectors/Apps, Codex in ChatGPT Desktop, ChatGPT Work, Sites
- [Vendor status page: https://status.openai.com/incidents/01M1J99EDCYED5GP2W8GZ3N2NA](https://status.openai.com/incidents/01M1J99EDCYED5GP2W8GZ3N2NA)
- [Company: OpenAI](https://rewindex.com/company/openai.md)

## Summary

ChatGPT Work Mode experienced high error rates, with vendor-rated major impact, starting at 2026-09-03 00:04 UTC. The incident lasted 6 min and was resolved at 2026-09-03 00:10 UTC, when OpenAI reported all impacted services had fully recovered. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-09-03 00:04 UTC: ChatGPT Work Mode is experiencing high error rates. We are investigating the issue.
- **resolved** 2026-09-03 00:10 UTC: All impacted services have now fully recovered.

## Rewindex changes for this incident

- 2026-09-03 00:04 UTC: [Major incident: ChatGPT Work Mode High Error Rates](https://rewindex.com/change/i298b729eab5399.md)


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Canonical: https://rewindex.com/company/openai/incidents/01M1J99EDCYED5GP2W8GZ3N2NA · Markdown: https://rewindex.com/company/openai/incidents/01M1J99EDCYED5GP2W8GZ3N2NA.md · JSON: https://rewindex.com/api/v1/companies/openai/incidents/01M1J99EDCYED5GP2W8GZ3N2NA · Generated 2026-10-18T11:48:24.790Z