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Strapi Cloud: Backups temporarily unavailable in the dashboard
Strapi Cloud reported a critical outage of dashboard backup features starting 2026-09-03 12:16 UTC, lasting 1 h 26 min and resolving at 2026-09-03 13:42 UTC. A backup provider issue caused the unavailability; Strapi said backups were safe, nothing was deleted, and backups appeared as expected after resolution.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: cloud.strapi.ioAPI
Timeline of updates
- downtime
Backup related features are temporarily unavailable due to a backup provider issue. Your backups are safe and nothing has been deleted. We're working with the provider towards a resolution.
- resolved
Incident resolved, backups now appear as expected.
Rewindex changes for this incident
- Critical incident: Backups temporarily unavailable in the dashboard 2026-09-03 12:16 UTC
Impact, status and times are the vendor’s own, as last archived. Strapi Cloud profile · Recent Strapi Cloud incidents · Markdown · JSON