Changes / Strapi Cloud / Backups temporarily unavailable in the dashboard
Strapi Cloud: Critical incident: Backups temporarily unavailable in the dashboard
Summary
Strapi Cloud reported a critical outage of dashboard backup features starting 2026-09-03 12:16 UTC, lasting 1 h 26 min and resolving at 2026-09-03 13:42 UTC. A backup provider issue caused the unavailability; Strapi said backups were safe, nothing was deleted, and backups appeared as expected after resolution.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
Major incidentLabel: outage (model (Jev), 100%)Changed Detected
What changed
Before: not present
After: Backups temporarily unavailable in the dashboard
Before: not present
After: critical
Before: not present
After: resolved
Before: not present
After: 2026-09-03 12:16 UTC
Before: not present
After: 2026-09-03 13:42 UTC
Before: not present
After: Backup related features are temporarily unavailable due to a backup provider issue. Your backups are safe and nothing has been deleted. We're working with the provider towards a resolution.
Before: not present
After: Incident resolved, backups now appear as expected.
First version of this incident archived by Rewindex.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Backups temporarily unavailable in the dashboard (this change) Strapi Cloud reported a critical outage of dashboard backup features starting 2026-09-03 12:16 UTC, lasting 1 h 26 min and resolving at 2026-09-03 13:42 UTC. A backup provider issue caused the unavailability; Strapi said backups were safe, nothing was deleted, and backups appeared as expected after resolution. | Major incident |
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