Zoom: Service Degradation Affecting Outbound MMS Services in the US region.
Affected components: SMS/MMS - Inbound/Outbound
Timeline of updates
- investigating
We are currently investigating service degradation affecting outbound MMS Services for a subset of users in the US region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue. - identified
We have identified an issue with our underlying carrier in US region where a subset of users are experiencing issues with outbound MMS services.
We are actively working with our carrier partner to resolve the issue. We will provide an update as soon as more information becomes available.
Changes Rewindex caught on this incident
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.zoom.us (opens in new tab).