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Zoom: Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

Affected components: Zoom MeetingsZoom Meetings - Zoom MeetingsZoom PhoneZoom Phone - EMEA - Zoom PhoneZoom Contact CenterZoom CX - EMEA - Zoom Contact CenterMeeting Dial-in/TelephonyZoom Meetings - Meeting Dial-in/Telephony

Timeline of updates

1. monitoring2026-09-10 15:53 UTC

   On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe. This incident has been resolved and the affected services have been restored.

2. monitoring2026-09-10 15:57 UTC

   We are continuing to monitor for any further issues.

3. monitoring2026-09-10 16:06 UTC

   We are continuing to monitor for any further issues.

4. monitoring2026-09-10 16:29 UTC

   The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved. Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments.

5. resolved2026-09-11 04:08 UTC

   This incident has been resolved and the affected services have been restored.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Zoom profile · Recent Zoom incidents · Markdown · JSON