# Zoom: Service Degradation Affecting Zoom Phone, Zoom Contact Center and Zoom Meetings in Europe

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-10 15:53 UTC · Resolved: 2026-09-11 04:08 UTC · Duration: 12 h
- Updates: 5 · Affected components: Zoom Meetings, Zoom Meetings - Zoom Meetings, Zoom Phone, Zoom Phone - EMEA - Zoom Phone, Zoom Contact Center, Zoom CX - EMEA - Zoom Contact Center, Meeting Dial-in/Telephony, Zoom Meetings - Meeting Dial-in/Telephony
- [Vendor status page: https://stspg.io/78m0y9r8fdmb](https://stspg.io/78m0y9r8fdmb)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **monitoring** 2026-09-10 15:53 UTC: On 09/10/2026, Between 14:58 UTC to 15:02 UTC, Subset of users may have experienced issues with Zoom Phone and Zoom Contact Center in Europe.  This incident has been resolved and the affected services have been restored.
- **monitoring** 2026-09-10 15:57 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2026-09-10 16:06 UTC: We are continuing to monitor for any further issues.
- **monitoring** 2026-09-10 16:29 UTC: The issue affecting Zoom Phone, Zoom Contact Center and Zoom Meetings has been resolved. Our team will continue to monitor the situation closely with the Vendor and keep you informed of any further developments.
- **resolved** 2026-09-11 04:08 UTC: This incident has been resolved and the affected services have been restored.


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Canonical: https://rewindex.com/company/zoom/incidents/mccmbk9ldg23 · Markdown: https://rewindex.com/company/zoom/incidents/mccmbk9ldg23.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/mccmbk9ldg23 · Generated 2026-10-18T11:28:49.711Z