Companies / Zoom / incidents

Zoom: Service Degradation Affecting Zoom AI Companion in US Region

Affected components: Zoom AIZoom Meetings - Zoom AI

Timeline of updates

1. investigating2026-09-06 03:57 UTC

   We are currently investigating a service degradation affecting Zoom AI Companion in US Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

2. investigating2026-09-06 04:32 UTC

   We are continuing to investigate this issue and will provide updates as soon as there is more information to share. Thank you for your patience.

3. identified2026-09-06 04:47 UTC

   We have successfully identified the root cause affecting Zoom AI Companion in US Region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

4. monitoring2026-09-06 05:06 UTC

   The service degradation affecting Zoom AI Companion in US Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

5. resolved2026-09-06 05:20 UTC

   This incident has been resolved and the affected services have been restored.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Zoom profile · Recent Zoom incidents · Markdown · JSON