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Zoom: Service Degradation Affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips.

Affected components: Zoom CanvasZoom SheetsMy NotesZoom Clips

Timeline of updates

1. investigating2026-09-28 22:15 UTC

   We are currently investigating a service degradation with Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

2. monitoring2026-09-28 23:23 UTC

   The service degradation affecting Zoom Canvas, My Notes, Sheets, In App Purchases, Billing Hub, and Clips has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

3. resolved2026-09-28 23:35 UTC

   This incident has been resolved and the affected services have been restored.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Zoom profile · Recent Zoom incidents · Markdown · JSON