Zoom: Service Degradation Affecting a subset of users with ZVA and ZoomMate
Affected components: ZoomMateZoom Virtual AgentZoom Virtual Agent - Global - Zoom Virtual Agent
Timeline of updates
- resolved
On November 9, 2026 , between 23:08 - 23:50 UTC, a subset of users may have experienced issues with ZVA and ZoomMate.
This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
Rewindex captured this after the last checkpoint; the next run () commits it.
Impact, status and times are the vendor’s own, as last archived. View on status.zoom.us (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Zoom, started 2026-11-10 01:08 UTC, resolved after 0 min, 1 update(s).
- Title
- Service Degradation Affecting a subset of users with ZVA and ZoomMate
- Vendor
- Zoom
- Date
- URL
- https://rewindex.com/company/zoom/incidents/k0nc9gcc8rvv
Zoom profileRecent Zoom incidentsAll outages on November 10, 2026Zoom in November 2026MarkdownJSON