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1Password: High error rate on 1Password.com

Impact: majorStatus: monitoringStarted Not resolved3 updatesSource: stspg.io (opens in new tab)
Summary

A major high-error-rate incident on 1Password.com affected USA/Global access to passwords and other items, Admin console, Sign in, and syncing between devices starting 2026-10-16 23:45 UTC. A fix was deployed at 10-17 03:13 UTC; the incident remained open under monitoring when archived, open for 3 h 27 min at the last update.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Access to passwords and other itemsUSA/Global - Access to passwords and other itemsSyncing items between your devicesUSA/Global - Syncing items between your devicesSign inUSA/Global - Sign inAdmin consoleUSA/Global - Admin console

Timeline of updates

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are seeing some improvements to affected services but are continuing to investigate the issue.

  3. monitoring

    A fix has been deployed and we are monitoring the results.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). 1Password profile · Recent 1Password incidents · Markdown · JSON