# 1Password: High error rate on 1Password.com

- Impact (vendor’s label): major
- Status: monitoring
- Started: 2026-10-16 23:45 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 3 · Affected components: Access to passwords and other items, USA/Global - Access to passwords and other items, Syncing items between your devices, USA/Global - Syncing items between your devices, Sign in, USA/Global - Sign in, Admin console, USA/Global - Admin console
- [Vendor status page: https://stspg.io/5vnxqln1xmdn](https://stspg.io/5vnxqln1xmdn)
- [Company: 1Password](https://rewindex.com/company/1password.md)

## Summary

A major high-error-rate incident on 1Password.com affected USA/Global access to passwords and other items, Admin console, Sign in, and syncing between devices starting 2026-10-16 23:45 UTC. A fix was deployed at 10-17 03:13 UTC; the incident remained open under monitoring when archived, open for 3 h 27 min at the last update. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-10-16 23:45 UTC: We are currently investigating this issue.
- **investigating** 2026-10-17 00:34 UTC: We are seeing some improvements to affected services but are continuing to investigate the issue.
- **monitoring** 2026-10-17 03:13 UTC: A fix has been deployed and we are monitoring the results.

## Rewindex changes for this incident

- 2026-10-16 23:45 UTC: [Major incident: High error rate on 1Password.com](https://rewindex.com/change/ia862c4ad178d1b.md)


---
Canonical: https://rewindex.com/company/1password/incidents/g012v1sp38m7 · Markdown: https://rewindex.com/company/1password/incidents/g012v1sp38m7.md · JSON: https://rewindex.com/api/v1/companies/1password/incidents/g012v1sp38m7 · Generated 2026-10-18T10:40:45.865Z