Changes / 1Password / High error rate on 1Password.com
1Password: Major incident: High error rate on 1Password.com
Summary
A major high-error-rate incident on 1Password.com affected USA/Global access to passwords and other items, Admin console, Sign in, and syncing between devices starting 2026-10-16 23:45 UTC. A fix was deployed at 10-17 03:13 UTC; the incident remained open under monitoring when archived, open for 3 h 27 min at the last update.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: High error rate on 1Password.com
Before: not present
After: major
Before: not present
After: monitoring
Before: not present
After: 2026-10-16 23:45 UTC
Before: not present
After: Access to passwords and other items, Admin console, Sign in, Syncing items between your devices, USA/Global - Access to passwords and other items, USA/Global - Admin console, USA/Global - Sign in, USA/Global - Syncing items between your devices
Before: not present
After: We are currently investigating this issue.
Before: not present
After: We are seeing some improvements to affected services but are continuing to investigate the issue.
Before: not present
After: A fix has been deployed and we are monitoring the results.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: High error rate on 1Password.com (this change) A major high-error-rate incident on 1Password.com affected USA/Global access to passwords and other items, Admin console, Sign in, and syncing between devices starting 2026-10-16 23:45 UTC. A fix was deployed at 10-17 03:13 UTC; the incident remained open under monitoring when archived, open for 3 h 27 min at the last update. | Major incident |
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