1Password change history

A major high-error-rate incident on 1Password.com affected USA/Global access to passwords and other items, Admin console, Sign in, and syncing between devices starting 2026-10-16 23:45 UTC. A fix was deployed at 10-17 03:13 UTC; the incident remained open under monitoring when archived, open for 3 h 27 min at the last update.

1Password reported a major Device Trust disruption affecting the USA/Global Device Trust Authentication Service, with possible device posture check delays or authentication failures. It started at 2026-09-09 20:43 UTC and was resolved at 2026-09-09 21:11 UTC, lasting 27 min. The vendor identified and rolled back the triggering change.

1Password reported a major SaaS Manager outage in USA/Global starting 2026-07-22 17:55 UTC, resolved at 2026-07-22 19:20 UTC after 1 h 25 min. SaaS Manager could not communicate with Managed Credentials, potentially preventing Better Together customers from changing credential ownership. A fix was deployed.

1Password reported a critical Device Trust outage affecting its API, Authentication Service, Checks Server and Portal in Europe and USA/Global. The incident ran from 2026-07-02 19:44 UTC to 2026-07-02 20:30 UTC (46 min); 1Password deployed a fix and reported all services operational.

1Password reported a critical Device Trust Authentication Service incident affecting USA/Global, with authentication failures, timeouts and 503 errors. It started at 2026-06-11 21:49 UTC and was resolved at 2026-06-12 23:18 UTC, lasting 25 h 29 min. Authentication services were reported recovered at 06-11 22:32 UTC; the vendor later reported identifying a cause and taking relief steps without specifying details.

1Password’s SaaS Manager had a major incident in the US and EU regions affecting file uploads/downloads, image and page loading, and some integrations and workflows. It started at 2026-05-16 15:51 UTC and was resolved at 2026-05-16 20:36 UTC, lasting 4 h 44 min; image-loading issues persisted after other functions recovered.

1Password reported a critical SaaS Manager outage starting 2026-05-04 17:59 UTC, resolved at 2026-05-04 18:34 UTC (35 min). Workflows and integrations failed, stopping automatic onboarding and off-boarding; their pages also failed to load. A fix was implemented; failed workflows required manual re-runs, while failed integrations would re-run automatically within 24 hours, likely sooner.

1Password reported a critical USA/Global incident causing login and sync failures or delays, including via CLI. It started 2026-04-27 14:54 UTC and resolved 2026-04-28 18:00 UTC, a recorded duration of 27 h 6 min. The postmortem reports approximately 86 minutes of impact across all web APIs and cites a deployed defect.

1Password SaaS Manager experienced a major-impact sign-in incident affecting Sign in and USA/Global - Sign in, starting at 2026-04-22 15:18 UTC. The issue was mitigated at 15:27 UTC and resolved at 2026-04-22 16:06 UTC; the recorded duration was 47 min.

1Password’s US hosted service experienced critical high latency and errors, potentially preventing sign-in and syncing changes between clients. The incident started at 2026-04-14 17:25 UTC and was resolved at 2026-04-15 01:54 UTC, lasting 8 h 29 min. A fix was implemented at 04-14 18:00 UTC.

1Password reported major SSO degradation affecting Canada, Enterprise, Europe and USA/Global, with some users needing to retry IdP authentication because of an upstream provider. It started on 2026-04-13 17:24 UTC and was resolved on 2026-04-22 15:17 UTC, lasting 8 days 21 h.