Changes / 1Password / 1Password.com Website Access Degradation
1Password: Major incident: 1Password.com Website Access Degradation
Summary
1Password.com failed to load for some customers in a major-impact incident affecting the website’s USA/Global component. It started at 2025-11-30 20:35 UTC and was resolved at 2025-11-30 21:52 UTC, lasting 1 h 16 min; 1Password identified an issue with an upstream vendor.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: 1Password.com Website Access Degradation
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2025-11-30 20:35 UTC
Before: not present
After: 2025-11-30 21:52 UTC
Before: not present
After: 1Password.com website, USA/Global - 1Password.com website
Before: not present
After: We’re aware that 1Password.com isn't loading for some customers. Our team has identified an issue with one of our upstream vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: 1Password.com Website Access Degradation (this change) 1Password.com failed to load for some customers in a major-impact incident affecting the website’s USA/Global component. It started at 2025-11-30 20:35 UTC and was resolved at 2025-11-30 21:52 UTC, lasting 1 h 16 min; 1Password identified an issue with an upstream vendor. | Major incident |
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