Changes / 1Password / Account governance functions are unavailable in SaaS Manager
1Password: Major incident: Account governance functions are unavailable in SaaS Manager
Summary
1Password reported a major SaaS Manager outage in USA/Global starting 2026-07-22 17:55 UTC, resolved at 2026-07-22 19:20 UTC after 1 h 25 min. SaaS Manager could not communicate with Managed Credentials, potentially preventing Better Together customers from changing credential ownership. A fix was deployed.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Account governance functions are unavailable in SaaS Manager
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-07-22 17:55 UTC
Before: not present
After: 2026-07-22 19:20 UTC
Before: not present
After: SaaS Manager, USA/Global - SaaS Manager
Before: not present
After: SaaS Manager is currently unable to communicate with Managed Credentials. As a result, customers using Better Together features may be unable to make changes to credential ownership. We are actively investigating the issue and will provide updates as more information becomes available.
Before: not present
After: A fix has been deployed and this issue is now resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Account governance functions are unavailable in SaaS Manager (this change) 1Password reported a major SaaS Manager outage in USA/Global starting 2026-07-22 17:55 UTC, resolved at 2026-07-22 19:20 UTC after 1 h 25 min. SaaS Manager could not communicate with Managed Credentials, potentially preventing Better Together customers from changing credential ownership. A fix was deployed. | Major incident |
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