Bandwidth: Messaging Delays - Verizon and T-Mobile
Affected components: MMS Messaging (MM4)United States Messaging Services - MMS Messaging (MM4)SMS Messaging (SMPP)United States Messaging Services - SMS Messaging (SMPP)
Timeline of updates
- investigating
Bandwidth teams are investigating increased delays of messages toward Verizon and T-Mobile destinations.
- identified
Teams have identified this incident as a result of an off network industry condition.
- monitoring
Teams are observing expected messaging behavior. We will monitor for stability.
- resolved
This incident has been resolved.
- postmortem
Bandwidth has concluded its investigation of this issue and determined that between 18:29 UTC on October 15th and 02:02 UTC on October 16th, messaging delivery to Verizon and T-Mobile was delayed. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).