Companies/Vapi/Incidents

Vapi: Dashboard is unavailable

Affected components: Vapi Dashboard

Timeline of updates

1. downtime2026-10-16 14:12 UTC

   Vapi dashboard is currently not loading. We are investigating the incident and affected services.

2. downtime2026-10-16 14:35 UTC

   We have identified the impact is specific to API on Daily. Call creation is a separate service which is not impacted.

3. degraded2026-10-16 14:41 UTC

   We've found the root cause and starting to see recovery. Daily API success rate is increasing and dashboard is loading. We will continue to monitor.

4. resolved2026-10-16 15:01 UTC

   The issue is resolved and all services have returned to normal.

Changes Rewindex caught on this incident

• Oct 16Critical incident: Dashboard is unavailable

Impact, status and times are the vendor’s own, as last archived.

Vapi profileRecent Vapi incidentsMarkdownJSON