# Vapi: Dashboard is unavailable

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-10-16 14:12 UTC · Resolved: 2026-10-16 15:01 UTC · Duration: 49 min
- Updates: 4 · Affected components: Vapi Dashboard
- Vendor status page: n/a
- [Company: Vapi](https://rewindex.com/company/vapi.md)

## Timeline of updates

- **downtime** 2026-10-16 14:12 UTC: Vapi dashboard is currently not loading. We are investigating the incident and affected services.
- **downtime** 2026-10-16 14:35 UTC: We have identified the impact is specific to API on Daily. Call creation is a separate service which is not impacted.
- **degraded** 2026-10-16 14:41 UTC: We've found the root cause and starting to see recovery. Daily API success rate is increasing and dashboard is loading. We will continue to monitor.
- **resolved** 2026-10-16 15:01 UTC: The issue is resolved and all services have returned to normal.

## Rewindex changes for this incident

- 2026-10-16 14:12 UTC: [Critical incident: Dashboard is unavailable](https://rewindex.com/change/i2caf6e11a36c67.md)


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Canonical: https://rewindex.com/company/vapi/incidents/1092161 · Markdown: https://rewindex.com/company/vapi/incidents/1092161.md · JSON: https://rewindex.com/api/v1/companies/vapi/incidents/1092161 · Generated 2026-10-19T21:07:28.589Z