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ChangesVapiDashboard is unavailable

Vapi: Critical incident: Dashboard is unavailable

Major incidentcritical (vendor)Changed Detected
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what Vapi removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Dashboard is unavailable
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-10-16 14:12 UTC
AddedResolved time#5
Before: not present
After: 2026-10-16 15:01 UTC
AddedUpdatedowntime#6
Before: not present
After: Vapi dashboard is currently not loading. We are investigating the incident and affected services.
AddedUpdatedowntime#7
Before: not present
After: We have identified the impact is specific to API on Daily. Call creation is a separate service which is not impacted.
AddedUpdatedegraded#8
Before: not present
After: We've found the root cause and starting to see recovery. Daily API success rate is increasing and dashboard is loading. We will continue to monitor.
AddedUpdateresolved#9
Before: not present
After: The issue is resolved and all services have returned to normal.

First version of this incident archived by Rewindex.

History of this incident

Friday, October 16

1 incident change

All Vapi changesVapi profileMarkdownJSON