Bandwidth: MMS Delivery Incident
Affected components: MMS Messaging (MM4)United States Messaging Services - MMS Messaging (MM4)
Timeline of updates
- investigating
Bandwidth teams are investigating outbound MMS messaging delivery failures due to an off network industry condition. This incident impacts delivery to Verizon Wireless, AT&T, and T-Mobile destinations.
- monitoring
Bandwidth teams are observing expected messaging behavior. Upon further investigation, it was deemed messages were delayed in delivery rather than failing.
- resolved
This incident has been resolved.
- postmortem
Bandwidth has concluded its investigation of this issue and determined that between 19:16 UTC and 19:40 UTC on October 16th, MMS delivery to Verizon Wireless, AT&T, and T-Mobile destinations experienced sporadic delays. Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).