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Twilio: SMS Delivery Receipt Delays from Twilio to MTN Nigeria

MinorStatus: resolvedStarted Resolved (1 min)3 updatesstspg.io (opens in new tab)

Affected components: CARRIER NETWORK - SMS, Middle East & AfricaSMS, Middle East & Africa

Timeline of updates

  1. identified

    Twilio customers may be experiencing SMS delivery receipt delays from Twilio to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring

    We have observed a recovery in SMS delivery receipts from Twilio to MTN network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  3. resolved

    The incident has been resolved and SMS delivery receipts from Twilio to MTN network subscribers in Nigeria are operating normally.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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