Companies / Zapier / incidents
Zapier: Errors publishing Zaps from Guided Templates with app approvals enabled
Zapier reported a major outage preventing users with app approvals enabled from publishing Zaps through Guided Templates, though drafts could be created. It started at 2026-10-16 14:10 UTC and was resolved at 2026-10-16 15:23 UTC, lasting 1 h 12 min. A deployed, verified fix restored Request to publish in the Guided Template flow; approval requirements remain unchanged.
Machine-written from the archived incident (Sol). Check the timeline before relying on it.
Affected components: Zap Editor
Timeline of updates
- investigating
Users with app approvals enabled may encounter an error when publishing Zaps from Guided Templates. Affected users can create a draft Zap, but cannot complete publishing through the Guided Template flow. We are investigating this behavior and assessing its scope.
- identified
We have identified an issue in the Guided Template publishing flow that displays an error instead of allowing users to request approval when publishing approval is required. We have prepared a fix and are completing deployment and production validation. In the meantime, affected users can close the Guided Template publishing window, open the created draft Zap directly in the Zap editor, and select Request to publish to submit it for approval.
- resolved
We have deployed and verified a fix for the Guided Template publishing issue. Users who require publishing approval now see Request to publish within the Guided Template flow and can successfully submit their Zap for approval instead of encountering an error. Existing approval requirements remain in place. This issue is resolved.
Rewindex changes for this incident
- Major incident: Errors publishing Zaps from Guided Templates with app approvals enabled 2026-10-16 14:10 UTC
Impact, status and times are the vendor’s own, as last archived. View on status.zapier.com (opens in new tab). Zapier profile · Recent Zapier incidents · Markdown · JSON