ChangesTelnyxProgrammable Video service outage
Telnyx: Critical incident: Programmable Video service outage
Summary
Summary pending. The diff below shows exactly what changed.
Incident page: the full timeline of updates
What changed
Struck in red is what Telnyx removed; blue is what they added. Muted text is unchanged context.
Before: not present
After: Programmable Video service outage
Before: not present
After: critical
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After: resolved
Before: not present
After: 2026-10-16 18:21 UTC
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After: 2026-10-17 00:08 UTC
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After: video.telnyx.com "video.telnyx.com": http://video.telnyx.com is currently unavailable. We have identified an issue affecting the infrastructure hosting the service and are working to restore it. Recovery requires updates to our deployment process, which are in progress.
Before: not present
After: We have restored DNS responses for video.telnyx.com and deployed the service to replacement infrastructure. Successful client connections and video traffic have resumed, and we are monitoring recovery. Some customers may continue to experience connection failures for a few hours while cached DNS results expire. We are also investigating an error encountered during testing when requesting a client token; full recovery has not yet been confirmed.
Before: not present
After: This is resolved
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
Friday, October 16
1 incident change
- CriticalCritical incident
Programmable Video service outagethis change