Companies / Mailgun / incidents

Mailgun: Event Log Delays in US Region

Affected components: Email Services - Events & LogsEvents & Logs

Timeline of updates

1. identified2026-08-31 14:47 UTC

   We are currently experiencing delays in event log processing in our US region.

2. identified2026-08-31 15:29 UTC

   We are continuing to work on a fix for this issue.

3. identified2026-08-31 16:24 UTC

   We are continuing to work on a fix for this issue.

4. identified2026-08-31 17:05 UTC

   We are continuing to work on a fix for this issue.

5. identified2026-08-31 17:56 UTC

   We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.

6. identified2026-08-31 18:59 UTC

   The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.

7. identified2026-08-31 19:38 UTC

   The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

8. identified2026-08-31 20:13 UTC

   The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.

9. identified2026-08-31 20:43 UTC

   The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.

10. identified2026-08-31 21:28 UTC

    The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.

11. resolved2026-08-31 22:01 UTC

    Event queues have caught up and events are processing normally.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mailgun profile · Recent Mailgun incidents · Markdown · JSON