# Mailgun: Event Log Delays in US Region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-31 14:47 UTC · Resolved: 2026-08-31 22:01 UTC · Duration: 7.2 h
- Updates: 11 · Affected components: Email Services - Events & Logs, Events & Logs
- [Vendor status page: https://stspg.io/1mytz0cl2lqz](https://stspg.io/1mytz0cl2lqz)
- [Company: Mailgun](https://rewindex.com/company/mailgun.md)

## Timeline of updates

- **identified** 2026-08-31 14:47 UTC: We are currently experiencing delays in event log processing in our US region.
- **identified** 2026-08-31 15:29 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-08-31 16:24 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-08-31 17:05 UTC: We are continuing to work on a fix for this issue.
- **identified** 2026-08-31 17:56 UTC: We are putting a fix in place for this issue. There is significant backlogs of event logs to process. We update the expected time of resolution when available.
- **identified** 2026-08-31 18:59 UTC: The delays in event processing are reducing. We expect all delays to be resolved in the next 3 hours.
- **identified** 2026-08-31 19:38 UTC: The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
- **identified** 2026-08-31 20:13 UTC: The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved in the next 2 hours.
- **identified** 2026-08-31 20:43 UTC: The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery.
- **identified** 2026-08-31 21:28 UTC: The event processing backlog is steadily decreasing, and we’re continuing to monitor the recovery. We expect all delays to be resolved within the hour.
- **resolved** 2026-08-31 22:01 UTC: Event queues have caught up and events are processing normally.


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Canonical: https://rewindex.com/company/mailgun/incidents/f8s13jn7rjb3 · Markdown: https://rewindex.com/company/mailgun/incidents/f8s13jn7rjb3.md · JSON: https://rewindex.com/api/v1/companies/mailgun/incidents/f8s13jn7rjb3 · Generated 2026-10-18T12:36:21.159Z