Rewindex

RewindexOutage eventsJun 9, 2022

Mailgun outage, Jun 9, 2022

9 vendors posted 9 incidents between 12:00 and 14:00 UTC, against about 3 incidents from 2 vendors in the same hours on an ordinary week. 2 vendors named Mailgun in 2 incidents (2 of them blamed it). Mailgun posted “Issues with Login, APIs, and Other Mailgun Functionality” at 12:25 UTC.

Observed, not verified. A line means a vendor’s incident named another vendor, or started in the same window. It is not a proven cause.

Times are UTC; lags are from when Mailgun posted (12:25).

    5. Mailgun posted 12:25
Named MailgunNamed another vendorDid not name anyoneEach column is 30 minutes

How it spread

Vendors that named Mailgun, grouped by when they posted, and vendors that blamed one of the vendors Mailgun took down. Solid lines: the vendor named the other. Dashed: same window, not named.

Swipe sideways to see the whole diagram.

Mailgunposted 12:25 UTCWithin an hour2 vendors, 2 blamed MailgunGorgias, Greenhouse
Mailgunposted 12:25 UTCWithin an hour2 vendors, 2 blamed MailgunGorgias, Greenhouse
Rendered on the server with pele from the Mermaid source below. Each box lists the first few vendors; every vendor is listed further down.
Mermaid source
flowchart LR
  root["Mailgun<br/>posted 12:25 UTC"]:::root
  h1["Within an hour<br/>2 vendors, 2 blamed Mailgun<br/>Gorgias, Greenhouse"]:::blames
  root --> h1

Vendors that named Mailgun

In their own words. “Blames” means a causal phrase sits next to the name (“due to”, “upstream provider”…).

Within an hour

2 vendors

Same window, did not name anyone

7 incidents started during the event without naming Mailgun or another vendor. Some are part of it, some are a normal day’s background (about 3 in these hours).

Show all 7

Detected automatically from 6 status pages opening incidents in the peak hour (normally at most 4). Mentions are matched by name in each incident’s title and updates, then classified as cause, location or integration; quoted text is the vendor’s. Vendors that share one status page are shown once.