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Twilio: Inbound Message Delivery Delays To Twilio Singapore Phone Numbers

MinorStatus: resolvedStarted Resolved (2.7 h)1 updatestatus.twilio.com (opens in new tab)
Part of an outage event

Mailgun outage, Jun 9, 2022 · 10 vendors, 10 incidents

Twilio’s incident started in the same window without naming Mailgun (timing only, not evidence of a link). (timing only, posted +52 min vs Mailgun’s own post)

Swipe sideways to see the whole diagram.

same windowMailgunposted 12:25 UTCWithin an hour2 vendors, 2 blamed MailgunGorgias, GreenhouseTwilio (this incident)posted +52 min
same windowMailgunposted 12:25 UTCWithin an hour2 vendors, 2 blamed MailgunGorgias, GreenhouseTwilio (this incident)posted +52 min
Twilio is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Mailgun<br/>posted 12:25 UTC"]:::root
  h1["Within an hour<br/>2 vendors, 2 blamed Mailgun<br/>Gorgias, Greenhouse"]:::blames
  root --> h1
  me["Twilio (this incident)<br/>posted +52 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    Inbound Message Delivery Delays To Twilio Singapore Phone Numbers has been resolved and is operating normally at this time.

From Twilio’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.twilio.com (opens in new tab).

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