Changes / Mailgun / EU Messaging Outage
Mailgun: Critical incident: EU Messaging Outage
Summary
Mailgun reported a critical EU datacenter messaging outage affecting API, SMTP, inbound processing, outbound delivery, events and logs, analytics, and the control panel. It started at 2026-08-27 20:38 UTC and resolved at 2026-08-27 21:16 UTC, lasting 37 min. Mailgun implemented a fix but did not specify the cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: EU Messaging Outage
Before: not present
After: critical
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After: resolved
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After: 2026-08-27 20:38 UTC
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After: 2026-08-27 21:16 UTC
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After: API, Control Panel, Customer Tools - Control Panel, Email Services - API, Email Services - Events & Logs, Email Services - Inbound email processing, Email Services - Outbound Delivery, Email Services - SMTP, Email Services - Stats and Analytics, Events & Logs, Inbound email processing, Outbound Delivery, SMTP, Stats and Analytics
Before: not present
After: We are currently investigating an outage in our EU datacenter
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After: We have identified the issue and working on restoring service.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: EU Messaging Outage (this change) Mailgun reported a critical EU datacenter messaging outage affecting API, SMTP, inbound processing, outbound delivery, events and logs, analytics, and the control panel. It started at 2026-08-27 20:38 UTC and resolved at 2026-08-27 21:16 UTC, lasting 37 min. Mailgun implemented a fix but did not specify the cause. | Major incident |