Mailgun: EU Messaging Outage

Impact: criticalStatus: resolvedStarted 2026-08-27 20:38 UTCResolved 2026-08-27 21:16 UTC (37 min)4 updatesSource: stspg.io

Summary

Mailgun reported a critical EU datacenter messaging outage affecting API, SMTP, inbound processing, outbound delivery, events and logs, analytics, and the control panel. It started at 2026-08-27 20:38 UTC and resolved at 2026-08-27 21:16 UTC, lasting 37 min. Mailgun implemented a fix but did not specify the cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Email Services - Outbound DeliveryOutbound DeliveryAPIEmail Services - APIEmail Services - Inbound email processingInbound email processingEmail Services - Stats and AnalyticsStats and AnalyticsEmail Services - SMTPSMTPControl PanelCustomer Tools - Control PanelEmail Services - Events & LogsEvents & Logs

Timeline of updates

investigating2026-08-27 20:38 UTC
We are currently investigating an outage in our EU datacenter
identified2026-08-27 20:45 UTC
We have identified the issue and working on restoring service.
monitoring2026-08-27 21:00 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-08-27 21:16 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: EU Messaging Outage 2026-08-27 20:38 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Mailgun profile · Recent Mailgun incidents · Markdown · JSON