Mailgun: Elevated 500 errors on Messages endpoint in US
Affected components: APIEmail Services - API
Timeline of updates
- identified
The issue has been identified and a fix is being implemented.
- monitoring
A fix has been implemented and we are monitoring the results.
- resolved
This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
e4802edd0f276b19…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Mailgun, started 2026-04-07 17:30 UTC, resolved after 12 min, 3 update(s).
- Title
- Elevated 500 errors on Messages endpoint in US
- Vendor
- Mailgun
- Date
- URL
- https://rewindex.com/company/mailgun/incidents/0nzmg512ylwt
Mailgun profileRecent Mailgun incidentsAll outages on April 7, 2026Mailgun in April 2026MarkdownJSON