QuickBooks Online: QBO login error 502 Bad Gateway

Impact: minorStatus: resolvedStarted 2024-07-25 16:16 UTCResolved 2024-07-25 21:19 UTC (5.0 h)5 updatesSource: stspg.io

Affected components: CanadaQuickBooks Online - CanadaQuickBooks Online - United StatesUnited StatesEMEAQuickBooks Online - United Kingdom

Timeline of updates

monitoring2024-07-25 16:16 UTC
We are aware some customers some customers are experiencing issues logging into QuickBooks online. In the meantime, please refresh your browser and try again. We apologize for any inconveniences.
identified2024-07-25 16:23 UTC
We are aware some customers some customers are experiencing issues logging into QuickBooks online. In the meantime, please refresh your browser and try again. We apologize for any inconveniences.
identified2024-07-25 16:36 UTC
We are continuing to work on a fix for this issue.
investigating2024-07-25 17:42 UTC
A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon. Refreshing your browser will allow you to bypass the error.
resolved2024-07-25 21:19 UTC
An earlier issue with QBO prevented some users from login into their accounts. Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.