# QuickBooks Online: QBO login error 502 Bad Gateway

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-07-25 16:16 UTC · Resolved: 2024-07-25 21:19 UTC · Duration: 5.0 h
- Updates: 5 · Affected components: Canada, QuickBooks Online - Canada, QuickBooks Online - United States, United States, EMEA, QuickBooks Online - United Kingdom
- [Vendor status page: https://stspg.io/dhfwxss9fzv8](https://stspg.io/dhfwxss9fzv8)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **monitoring** 2024-07-25 16:16 UTC: We are aware some customers some customers are experiencing issues logging into QuickBooks online.  In the meantime, please refresh your browser and try again.  We apologize for any inconveniences.
- **identified** 2024-07-25 16:23 UTC: We are aware some customers some customers are experiencing issues logging into QuickBooks online.  In the meantime, please refresh your browser and try again.  We apologize for any inconveniences.
- **identified** 2024-07-25 16:36 UTC: We are continuing to work on a fix for this issue.
- **investigating** 2024-07-25 17:42 UTC: A fix has been implemented and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon. Refreshing your browser will allow you to bypass the error.
- **resolved** 2024-07-25 21:19 UTC: An earlier issue with QBO prevented some users from login into their accounts. Our teams have resolved the issue, and users should now be able to login. Thank you for your patience as we worked to resolve this issue.


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/d645jq97pnf5 · Markdown: https://rewindex.com/company/quickbooks-online/incidents/d645jq97pnf5.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/d645jq97pnf5 · Generated 2026-10-18T09:52:54.322Z