CompaniesQuickBooks OnlineIncidents
QuickBooks Online: Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.
Timeline of updates
- monitoring
Please be advised that our phone and chat support is temporarily unavailable.
Our team is working to restore full service urgently and we apologize for any inconvenience. - resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
d29bc6709c09fed7…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2025-10-10 03:46 UTC, resolved after 2.3 h, 2 update(s).
- Title
- Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/incidents/5h37f3bcknll
QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on October 10, 2025QuickBooks Online in October 2025MarkdownJSON