# QuickBooks Online: Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.

> QuickBooks Online status incident “Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.” on 2025-10-10: impact minor (vendor’s label), 2.3 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/quickbooks-online/incidents/5h37f3bcknll
Last updated: 2025-10-10T06:04:13Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-10 03:46 UTC · Resolved: 2025-10-10 06:04 UTC · Duration: 2.3 h
- Updates: 2
- [Vendor status page: https://stspg.io/s7m3ds54bt8y](https://stspg.io/s7m3ds54bt8y)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **monitoring** 2025-10-10 03:46 UTC: Please be advised that our phone and chat support is temporarily unavailable. Our team is working to restore full service urgently and we apologize for any inconvenience.
- **resolved** 2025-10-10 06:04 UTC: This incident has been resolved.

## Cite this

Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2025-10-10 03:46 UTC, resolved after 2.3 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/quickbooks-online/incidents/5h37f3bcknll
- Citation: QuickBooks Online, “Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers.” (2025-10-10 03:46 UTC). Archived by Rewindex: https://rewindex.com/company/quickbooks-online/incidents/5h37f3bcknll (CC BY 4.0).
- Markdown link: `[QuickBooks Online: Our phone and chat support are currently experiencing an unexpected service disruption, impacting support to AU and ROW customers. (2025-10-10)](https://rewindex.com/company/quickbooks-online/incidents/5h37f3bcknll)`


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/5h37f3bcknll · Markdown: https://rewindex.com/company/quickbooks-online/incidents/5h37f3bcknll.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/5h37f3bcknll · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:04:48.139Z