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QuickBooks Online: QuickBooks Online Login Issue

Impact: majorStatus: resolvedStarted Resolved (3.3 h)6 updatesSource: stspg.io (opens in new tab)
Summary

Some QuickBooks Online customers experienced login issues affecting APAC, Canada, EMEA, LATAM and United States components; the vendor rated the impact major. The incident started at 2026-07-08 13:08 UTC and resolved at 2026-07-08 16:25 UTC, lasting 3 h 16 min. Engineering implemented a fix and monitored recovery; no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: CanadaQuickBooks Online - CanadaLATAMQuickBooks Online - LATAMAPACQuickBooks Online - APACQuickBooks Online - United StatesUnited StatesEMEAQuickBooks Online - EMEA

Timeline of updates

  1. investigating

    We are aware that some customers are experiencing login issues with QuickBooks Online. Our engineering team are actively investigating to identify and resolve the root cause

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery

  4. monitoring

    The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery

  5. monitoring

    We are continuing to monitor for any further issues.

  6. resolved

    This incident has been resolved.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON