Changes / QuickBooks Online / QuickBooks Online Login Issue

QuickBooks Online: Major incident: QuickBooks Online Login Issue

Summary

Some QuickBooks Online customers experienced login issues affecting APAC, Canada, EMEA, LATAM and United States components; the vendor rated the impact major. The incident started at 2026-07-08 13:08 UTC and resolved at 2026-07-08 16:25 UTC, lasting 3 h 16 min. Engineering implemented a fix and monitored recovery; no cause was stated.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: QuickBooks Online Login Issue
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-08 13:08 UTC
AddedResolved time#5
Before: not present
After: 2026-07-08 16:25 UTC
AddedAffected components#6
Before: not present
After: APAC, Canada, EMEA, LATAM, QuickBooks Online - APAC, QuickBooks Online - Canada, QuickBooks Online - EMEA, QuickBooks Online - LATAM, QuickBooks Online - United States, United States
AddedUpdateinvestigating#7
Before: not present
After: We are aware that some customers are experiencing login issues with QuickBooks Online. Our engineering team are actively investigating to identify and resolve the root cause
AddedUpdateinvestigating#8
Before: not present
After: We are continuing to investigate this issue.
AddedUpdatemonitoring#9
Before: not present
After: The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
AddedUpdatemonitoring#10
Before: not present
After: The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
AddedUpdatemonitoring#11
Before: not present
After: We are continuing to monitor for any further issues.
AddedUpdateresolved#12
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: QuickBooks Online Login Issue (this change)
Some QuickBooks Online customers experienced login issues affecting APAC, Canada, EMEA, LATAM and United States components; the vendor rated the impact major. The incident started at 2026-07-08 13:08 UTC and resolved at 2026-07-08 16:25 UTC, lasting 3 h 16 min. Engineering implemented a fix and monitored recovery; no cause was stated.
Major incident

All QuickBooks Online changes → · QuickBooks Online profile · Markdown · JSON