# QuickBooks Online: Major incident: QuickBooks Online Login Issue

**Summary:** Some QuickBooks Online customers experienced login issues affecting APAC, Canada, EMEA, LATAM and United States components; the vendor rated the impact major. The incident started at 2026-07-08 13:08 UTC and resolved at 2026-07-08 16:25 UTC, lasting 3 h 16 min. Engineering implemented a fix and monitored recovery; no cause was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-07-08 13:08 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/qp2dgxmgv2qb](https://stspg.io/qp2dgxmgv2qb)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)
- Versions: before (none: first archived) → after incident\_version:221/892w37zhr3v5@d2503d1115c8
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ QuickBooks Online Login Issue
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-08 13:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-08 16:25 UTC
```

**6. Added: Affected components**

```diff
+ APAC, Canada, EMEA, LATAM, QuickBooks Online - APAC, QuickBooks Online - Canada, QuickBooks Online - EMEA, QuickBooks Online - LATAM, QuickBooks Online - United States, United States
```

**7. Added: Update** (investigating) · 2026-07-08 13:08 UTC

```diff
+ We are aware that some customers are experiencing login issues with QuickBooks Online. Our engineering team are actively investigating to identify and resolve the root cause
```

**8. Added: Update** (investigating) · 2026-07-08 13:09 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2026-07-08 15:04 UTC

```diff
+ The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
```

**10. Added: Update** (monitoring) · 2026-07-08 15:07 UTC

```diff
+ The login issue with QuickBooks has been resolved. Engineering Team have implemented a fix and continue to monitor for full recovery
```

**11. Added: Update** (monitoring) · 2026-07-08 15:07 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**12. Added: Update** (resolved) · 2026-07-08 16:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-08 13:08 UTC | Major incident: QuickBooks Online Login Issue (this change) | outage |

All QuickBooks Online changes: [timeline](https://rewindex.com/company/quickbooks-online/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i1d8cf6bc91d065 · Markdown: https://rewindex.com/change/i1d8cf6bc91d065.md · JSON: https://rewindex.com/api/v1/changes/i1d8cf6bc91d065 · Generated 2026-10-18T03:21:53.357Z