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QuickBooks Online: Some customers using QuickBooks Online Core Payroll are seeing an error message when trying to submit their Full Payment Submission (FPS) / Employer Payment Summary (EPS)

Affected components: EMEAQuickBooks Online - United Kingdom

Timeline of updates

1. investigating2025-04-28 12:24 UTC

   Some customers using QuickBooks Online Core Payroll are currently getting an error when trying to submit their FPS/ EPS We’re working with our engineering teams to fix this and will keep you updated. We apologise for the inconvenience and hope to get everything up and running soon!

2. monitoring2025-04-29 10:15 UTC

   A fix has been implemented and we are monitoring the results. We kindly request QuickBooks Online Core Payroll customers to re-submit FPS / EPS if these were previously unsuccessful.

3. monitoring2025-04-29 10:15 UTC

   We are continuing to monitor for any further issues.

4. resolved2025-04-29 15:17 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON