# QuickBooks Online: Some customers using QuickBooks Online Core Payroll are seeing an error message when trying to submit their Full Payment Submission (FPS) / Employer Payment Summary (EPS)

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-04-28 12:24 UTC · Resolved: 2025-04-29 15:17 UTC · Duration: 27 h
- Updates: 4 · Affected components: EMEA, QuickBooks Online - United Kingdom
- [Vendor status page: https://stspg.io/ym9wvmk6r5vx](https://stspg.io/ym9wvmk6r5vx)
- [Company: QuickBooks Online](https://rewindex.com/company/quickbooks-online.md)

## Timeline of updates

- **investigating** 2025-04-28 12:24 UTC: Some customers using QuickBooks Online Core Payroll are currently getting an error when trying to submit their FPS/ EPS We’re working with our engineering teams to fix this and will keep you updated. We apologise for the inconvenience and hope to get everything up and running soon!
- **monitoring** 2025-04-29 10:15 UTC: A fix has been implemented and we are monitoring the results. We kindly request QuickBooks Online Core Payroll customers to re-submit FPS / EPS if these were previously unsuccessful.
- **monitoring** 2025-04-29 10:15 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-04-29 15:17 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/quickbooks-online/incidents/7wlq0j7v2gvn · Markdown: https://rewindex.com/company/quickbooks-online/incidents/7wlq0j7v2gvn.md · JSON: https://rewindex.com/api/v1/companies/quickbooks-online/incidents/7wlq0j7v2gvn · Generated 2026-10-18T09:55:41.335Z