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QuickBooks Online: Some users may encounter issues when trying to Login to QuickBooks Online

Impact: majorStatus: resolvedStarted 2026-09-02 04:16 UTCResolved 2026-09-02 04:19 UTC (4 min)6 updatesSource: stspg.io

Summary

QuickBooks Online reported a major incident affecting some users’ logins and causing errors within application features across APAC, Canada, EMEA and the United States. The recorded start was 2026-09-02 04:16 UTC; it lasted 3 min and was resolved at 2026-09-02 04:19 UTC after a fix, with recovery confirmed across all regions.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: CanadaQuickBooks Online - CanadaQuickBooks Online - APACQuickBooks Online - United StatesUnited StatesEMEAQuickBooks Online - EMEA

Timeline of updates

investigating2026-09-01 20:56 UTC
We're currently investigating an issue affecting QBO logins. Some users may also see errors while using the different features inside the application. Our engineering team is actively working to resolve this, and we'll share updates as they become available. We apologize for the inconvenience.
investigating2026-09-01 21:12 UTC
We are continuing to investigate this issue.
investigating2026-09-01 22:20 UTC
We are continuing to investigate this issue.
identified2026-09-02 00:02 UTC
Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available. We apologize for the inconvenience this caused and thank you for your patience.
identified2026-09-02 04:16 UTC
Our engineering team has figured out the root cause of the issue and a fix is in deployment, we are already seeing recovery across our systems and soon the service will be fully restored. We'll share updates as they become available. We apologize for the inconvenience this caused and thank you for your patience.
resolved2026-09-02 04:19 UTC
The issue has been fixed and we confirm the system recovery across all regions. We apologize for the inconvenience this caused and thank you for your patience.

Rewindex changes for this incident

Major incident: Some users may encounter issues when trying to Login to QuickBooks Online 2026-09-02 04:16 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON