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QuickBooks Online: QBO Payroll issue - Monitoring phase

No impact listedStatus: resolvedStarted Resolved (17 min)2 updatesstspg.io (opens in new tab)

Affected components: CanadaQuickBooks Self-Employed - CanadaCanadaQuickBooks Online - Canada

Timeline of updates

  1. monitoring

    Some QBO Payroll customers have reported experiencing difficulties when attempting to access payroll, specifically encountering a spinning wheel or an error message stating, "Something went wrong on our end. Please wait a couple minutes and try again." A fix has been implemented and we are monitoring the results. Please open payroll again and issue should be resolved. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience and hope to get everything up and running soon.

  2. resolved

    An earlier issue with QBO prevented some users from accessing their Payroll account. Our teams have resolved the issue, and users should now be able to use Payroll.

    Thank you for your patience as we worked to resolve this issue.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by QuickBooks Online, started 2024-12-23 19:28 UTC, resolved after 17 min, 2 update(s).

Title
QBO Payroll issue - Monitoring phase
Vendor
QuickBooks Online
Date
URL
https://rewindex.com/company/quickbooks-online/incidents/z377xpy4lyc3

QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on December 23, 2024QuickBooks Online in December 2024MarkdownJSON