CompaniesQuickBooks OnlineIncidents
QuickBooks Online: QuickBooks Desktop payroll customer attempting to access the Payroll Setup Wizard are encountering "Payroll set up Error 2023 Code 05396 40000"
Timeline of updates
- resolved
Thank you for your patience as we worked to resolve this issue. To resolve this error please perform a QuickBooks Update : https://quickbooks.intuit.com/learn-support/en-us/help-article/update-products/update-quickbooks-desktop-latest-release/L7qUzlW1k_US_en_US?uid=lr541tq7 (opens in new tab)
From QuickBooks Online’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.quickbooks.intuit.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by QuickBooks Online, started 2024-01-04 18:45 UTC, resolved after 5 d, 1 update(s).
- Title
- QuickBooks Desktop payroll customer attempting to access the Payroll Setup Wizard are encountering "Payroll set up Error 2023 Code 05396 40000"
- Vendor
- QuickBooks Online
- Date
- URL
- https://rewindex.com/company/quickbooks-online/incidents/vzw8xss76pnh
QuickBooks Online profileRecent QuickBooks Online incidentsAll outages on January 4, 2024QuickBooks Online in January 2024MarkdownJSON