Companies / QuickBooks Online / incidents

QuickBooks Online: Investigating an issue that is impacting Search and Advanced Search function in QuickBooks Online

Affected components: CanadaQuickBooks Online - CanadaAPACQuickBooks Online - AustraliaQuickBooks Online - United StatesUnited StatesEMEAQuickBooks Online - United Kingdom

Timeline of updates

1. investigating2025-10-08 17:16 UTC

   We're currently investigating an issue that may be affecting the Search function in Quickbooks Online. We appreciate your patience as we work to identify and resolve the problem. We'll provide another update as soon as we have more information. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

2. identified2025-10-08 17:50 UTC

   We've identified the issue affecting the Search function and are now actively working on a resolution. Thanks for your patience as we work to restore full functionality. We'll provide another update as soon as the fix is in place. In the meantime, the transactions can be found via the Sales or Expense centers rather than using the Search function.

3. monitoring2025-10-08 18:34 UTC

   A fix has been implemented and we are actively monitoring the results.

4. resolved2025-10-08 19:23 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON