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QuickBooks Online: Some customers may not be able to access Payroll services

Impact: minorStatus: resolvedStarted Resolved (13 h)5 updatesSource: stspg.io (opens in new tab)

Affected components: QuickBooks Online - United StatesUnited StatesQuickBooks Desktop - United StatesUnited StatesEMEAQuickBooks Online - United Kingdom

Timeline of updates

  1. investigating

    We are investigating reports of connectivity issues which may cause interruption to accessing Payroll services during this time. We apologise for any inconvenience and will provide further update as soon as it becomes available.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. monitoring

    Payroll services are currently stable and we are monitoring the results. We’ll share any additional updates as soon as we learn more. We apologize for the inconvenience.

  5. resolved

    The earlier issue with Payroll services have been resolved. Thank you for your patience as we worked to resolve this issue.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). QuickBooks Online profile · Recent QuickBooks Online incidents · Markdown · JSON